Introduction
TopBalance respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal identification information (name, email address, phone number)
- Usage data (how you interact with our website)
- Communication data (messages you send us through contact forms)
- Technical data (IP address, browser type, device information)
How We Use Your Information
We use your information for the following purposes:
- To respond to your inquiries and provide customer support
- To send you educational resources and information about our services
- To improve our website and services
- To comply with legal obligations
- To protect our rights and prevent misuse of our services
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
Cookies
We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.
Third-Party Services
We may use third-party services for analytics and website functionality. These services may collect information about your use of our website. We ensure that any third-party processors comply with data protection requirements.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
TopBalance
25 Hanover Street, Edinburgh EH2 2DL, United Kingdom
Email: [email protected]
Phone: +44 131 829 4470